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DeskJet 3320
DeskJet 3325
DeskJet 3420
DeskJet 3425
DeskJet 3450
DeskJet 3520
DeskJet 3520v
DeskJet 3520w
DeskJet 3535
DeskJet 3550
DeskJet 3550v
DeskJet 3550w
DeskJet 3620
DeskJet 3620v
DeskJet 3645
DeskJet 3647
DeskJet 3650
DeskJet 3650v
DeskJet 3745
DeskJet 3845
DeskJet 5650
DeskJet 5652
DeskJet 5655
DeskJet 5850
Fax 1240
OfficeJet 4211
OfficeJet 4212
OfficeJet 4215
OfficeJet 4215v
OfficeJet 4215xi
OfficeJet 4219
OfficeJet 4251
OfficeJet 4252
OfficeJet 4255
OfficeJet 4259
OfficeJet 4311
OfficeJet 4312
OfficeJet 4314
OfficeJet 4315
OfficeJet 4317
OfficeJet 4319
OfficeJet 4352
OfficeJet 4355
OfficeJet 4357
OfficeJet 4359
OfficeJet 5605
OfficeJet 5608
OfficeJet 5610
OfficeJet 5610v
OfficeJet 5610xi
OfficeJet 5615
OfficeJet 6110
PSC 1205
PSC 1209
PSC 1210
PSC 1210v
PSC 1210xi
PSC 1213
PSC 1215
PSC 1216
PSC 1217
PSC 1219
PSC 1311
PSC 1312
PSC 1315
PSC 1315v
PSC 1315xi
PSC 1317
PSC 1318
The working parts of the printer and cartridge are delicate and need to be in the correct condition to function correctly. Sometimes a little dirt or ink can prevent the cartridge from working. Remove the cartridge from the printer and gently clean the gold coloured electrical contacts on the cartridge and the contacts on your printer with some moist tissue. Reinstall the cartridge and attempt to print again.
There may be air trapped in your cartridge’s printhead. Please run a cleaning cycle according to your printer’s instructions and try to print again.
There may be a small blockage in your cartridge’s printhead. Remove the cartridge and try wiping the printhead from back to front a few times with a moist tissue. You should soon see a black line or a three colour line on the tissue. Reinstall the cartridge and attempt to print again.
First check to make sure that you have removed the clip and/or tape from the cartridge before attempting installation. If you have, then make sure that your printer is listed in the ‘Compatible With’ section.
Printer manufacturers often use the roll out of their printer firmware updates to prevent you from choosing the origin and type of supplies you use in your printer. This has been done is ways such as blocking the use of remanufactured/recycled cartridges entirely, applying a 'cartridge lock' system that locks a cartridge's usage to a printer and introducing a new 'generation' of the same cartridge model to stop older, remanufactured cartridges being re-used.
Most printer manufacturers will prefer you to set your printer to automatically download and install their updates for this very reason. We suggest that you disable the automatic update option to allow you to continue to use remanufactured cartridges and also to recycle your cartridge after it has been used. By allowing your printer to update the firmware automatically you are risking being locked into only using the more expensive and less environmentally friendly original branded cartridges.
So we highly recommend switching off your printer's firmware automatic updates and dismissing future messages asking you to update your printer. These steps are a general guide to how to stop the updates, but please note that they will vary slightly depending on your exact printer model.
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This is true for both original and remanufactured HP cartridges. The page yield displayed by HP is based on a 5% page coverage life test. That is, if you only fill 5% of your page, your cartridge will print for the given number of pages. If you print photos, graphics or even a full page of text, you will be using more than a 5% page coverage. So with normal everyday printing, the page yield listed by HP is unlikely to be the same page yield that you will get out of your cartridge.
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