HP 901/CC656A Colour



COMPATIBLE WITH


  • OfficeJet 4500
  • OfficeJet J4524
  • OfficeJet J4535
  • OfficeJet J4540
  • OfficeJet J4550
  • OfficeJet J4580
  • OfficeJet J4585
  • OfficeJet J4624
  • OfficeJet J4660
  • OfficeJet J4680
  • OfficeJet J4680C

Troubleshooting - Click each question for details


Simply press the paper feed button. This will stop the lights flashing and you can continue printing as normal.

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Your cartridge is not actually empty. It has been remanufactured and the ink levels cannot be reset. Follow these steps to restart your printing and continue printing until the print quality deteriorates.

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Your cartridge is not actually empty. It has been remanufactured and the ink levels cannot be reset. Continue printing as normal until the print quality deteriorates.

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The working parts of the printer and cartridge are delicate and need to be in the correct condition to function correctly. Sometimes a little dirt or ink can prevent the cartridge from working. Remove the cartridge from the printer and gently clean the gold coloured electrical contacts on the cartridge and the contacts on your printer with some moist tissue. Reinstall the cartridge and attempt to print again.

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Unfortunately your cartridge has developed an electrical fault and will not work. Please return the cartridge to your store for a replacement.

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There may be air trapped in your cartridge’s printhead. Please run a cleaning cycle according to your printer’s instructions and try to print again.

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There may be a small blockage in your cartridge’s printhead. Remove the cartridge and try wiping the printhead from back to front a few times with a moist tissue. You should soon see a black line or a three colour line on the tissue. Reinstall the cartridge and attempt to print again.

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First check to make sure that you have removed the clear clip from the cartridge before attempting installation. If yes, then make sure that your printer is listed in the ‘Compatible With’ section.

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